Birmingham Micromobility Program

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Shared Micromobility in Birmingham

Here’s everything you need to know in order to rent a bike or scooter in the Magic City.


How do I rent a bike or scooter? 

The city has partnered with Veo and Lime to provide this service to residents. To rent a bike or scooter, simply download either app on your smartphone and create an account to get started. 


Apple Store

Google Play Store

Apple Store

Google Play Store



What if I don’t have a smartphone or a debit/credit card? 

To use Veo bikes or scooters without a smartphone, individuals can send a check to Veo to build an account. After setting up an account, users can call the Veo customer service line (855-VEO-2256) with the vehicle ID number that they would like to unlock. The physical check, along with a letter stating the name, address, and phone number of the individual, should be mailed to:

Veo HQ1001

N Milwaukee Ave, Ste 401

Chicago, IL 60642



How much does it cost to rent a bike or scooter?

There is a $3 fee to unlock any Veo device, but users get $2 back when they park at a corral/parking area. Veo’s bikes cost $0.10/minute, and their scooters cost $0.33/minute. 


Are there options for income-based pricing?

Veo offers bikes at $1/30 minutes and eliminates the fee to unlock scooters for individuals who receive government assistance. Click here to check the Veo Access Program page for more details and to find out if you qualify. 

Lime Access offers discounted rides to Lime users who qualify, making safe, efficient, and green transport an option for everybody. Visit Lime Access for more details and to apply.


What rules do I need to follow?

All relevant micromobility laws apply while riding bikes or scooters in the City, including the following: 

• Riders operating a bicycle or scooter must obey the instructions of official traffic control signals, signs and other control
devices applicable to vehicles.
• No riding on sidewalks.
• Helmets are encouraged, but not required.
• Bikes and scooters can be rented by adults 19 years of age or older. Those who are 18 years of age need permission from a
parent or guardian. Be prepared to scan your ID before your first ride.
• No scooter riding between the hours of 11 PM and 6 AM.
• No riding while under the influence.
• For detailed rules and regulations, please consult City of Birmingham Ordinance No. 20-24


Where will the bikes and scooters be located?

Bikes and scooters will be located in micromobility corrals/parking areas throughout Birmingham in the following neighborhoods: Norwood, Druid Hills, Evergreen, Fountain Heights, Enon Ridge, East Thomas, College Hills, Graymont, Smithfield, North Titusville, UAB, Highland Park, Southside, Central City, Forest Park, East Avondale, Crestwood North, and parts of Arlington-West End, South Titusville, and Crestwood South. See Veo and Lime apps for the latest locations.


Where do I park my bike or scooter when I’m done riding?

There are micromobility corrals/parking areas located throughout the city where you should park your bike or scooter once you have finished riding. These are clearly indicated with signs and white striping. These corrals/parking areas will also be visible on the vendor’s app. 


Are there Accessible options?

Lime Assist is a first of its kind program aimed at extending access to shared electric vehicles for persons with varying abilities. Lime Assist offers a library of vehicles, available on-demand. Lime’s suite of Lime Assist vehicles are uniquely designed to meet a wide spectrum of abilities and are available to riders at no-cost. Riders can access Lime Assist through our app or website, where they then select a vehicle and drop-off time. Lime then delivers the vehicle to a rider’s door and picks it up 24 hours later when they are finished using it.

Learn more about the Lime Assist program here.






Customer Service

• Email:
• Phone: (855) VEO-2256                  


Veo Website
Veo FAQs
Veo User Agreement 



Customer Service

Submit a request
Lime Help Center 


Lime Website
Lime Blog
Lime User Agreement 


Birmingham Department of Transportation

Contact Information

• Email:
• Phone: (205) 254-2450 


BDOT Website
History of Micromobility
Information for Vendors



BDOT Quick Links

Key Initiatives
Permit Applications