Birmingham Financial Navigators

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Navigate The Financial Impact of COVID-19

Receive Free Help, Over the Phone!

Schedule Now

Mayor Woodfin’s Financial Navigators WebEx Meeting with Jonathan Mintz

 

About the Program

What is the Birmingham Financial Navigators Program?

The COVID-19 pandemic has had a major impact on Birmingham residents’ finances, and the City of Birmingham’s new Financial Navigators program is here to help. Working with IMC Financial Consulting to provide guidance over the phone, Financial Navigators can help you manage financial issues, identify immediate action steps, and make referrals to other services at no cost. How do I sign up?

Step 1:   Visit the link below or call (205) 259-7836.
Step 2: Register for a call by telling us your Name, ZIP Code, Language preference Phone and/or email address.
Step 3: A Navigator will call you to begin your free session.

What Happens In A Financial Navigation Session

Session Length 

Financial Navigation services are delivered over the phone; sessions last up to 30 minutes. Once you provide the required contact information either by phone or internet, a Navigator will get in touch with you as soon as possible.

Things Financial Navigators Can Help With

Prioritizing payments for daily living expenses, like housing, food, and insurance, including:

  • Maximizing income through accessing benefits, emergency cash assistance, and emergency loans, and considering options like unemployment or short-term disability
  • Managing debt, from credit cards to student loans to child support, and guiding negotiations with creditors
  • Avoiding predatory scams
  • Budgeting for future income disruptions
  • Accessing other social services, like food resources, vocational counseling, health and mental health resources, and Volunteer Income Tax Assistance services

Next Steps

The Navigator and client will identify the next steps during the session, and clients will receive a personalized follow-up email. If a client has additional questions, they may contact the program again but may be served by a different Navigator.

 

Birmingham Financial Navigators Program Hours

Monday – Friday: 9am – 5pm

Saturday: By appointment

Sunday: Closed