Welcome to Connect 99
Affordable Connectivity Program
The Affordable Connectivity Program provides eligible households with $30 per month toward high-speed home internet service, making some plans FREE! The ACP benefit can be applied to a new or existing internet plan. Additionally, eligible households will receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from eligible providers, if they contribute more than $10 and less than $50 toward the purchase price.
WHO IS ELIGIBLE FOR THE ACP BENEFIT?
Your household qualifies for the Affordable Connectivity Program if it has an income at or below 200% of the federal poverty guidelines OR any member of the household:
- SNAP
- Medicaid
- Federal Public Housing Assistance
- SSI
- WIC
- Lifeline [LINK https://www.fcc.gov/lifeline-consumers]
- Received a federal Pell Grant in the current award year;
- A child enrolled in Birmingham City Schools
- Meets the eligibility criteria for a participating provider’s existing low-income program
NEED HELP GETTING STARTED?
Visit GetACP.org to learn if you qualify, what documents you’ll need to apply, and how to connect to home internet plans that are free with ACP. Answer a few simple questions, and you’ll receive a personalized checklist that saves you time when you apply. It takes about 5 minutes!
HOW DO HOUSEHOLDS APPLY FOR THE BENEFIT?
There are three ways to apply for ACP benefits:
- Visit affordableconnectivity.gov to submit an online application.
- Contact your preferred internet service provider directly to learn more about the application process.
- Mail-in an application, with supporting documentation, to:
ACP Support Center PO Box 7081 London, KY 40742
Note: Mail-in application may take several weeks to process.
SELECT THE BEST INTERNET PLAN FOR YOUR HOUSEHOLD
How many people will use the internet?
When more people share the same connection, a faster plan is needed to accommodate their devices.
How will you be using the internet?
Downloading is when the internet shares information with your computer. You’ll need higher download speeds when watching Netflix and online gaming, than if you only surf the web, use social media, and do online shopping.
More day-to-day activities also require the fastest upload speeds (when our computers share information with the internet) e.g. Zoom and video/audio calls, online gaming, and sharing photos on social media.
Only one monthly service discount and one device discount are allowed per household.
Program rules acknowledge there may be more than one eligible household residing at the same address. In cases where only one fixed connection can be purchased at a given address but two households reside there, the second household can purchase a mobile plan to receive their ACP discount.
IF YOU NEED ASSISTANCE, PLEASE CONTACT:
Contact an ACP representative directly by calling 1-877-384-2575 seven days a week, 9 a.m. to 9 p.m. ET. or email ACPSupport@usac.org.
