Office of Citizens Assistance

Don Lupo, Director

City Hall – Second Floor

710 North 20th Street 

Birmingham, Alabama 35203-2216

Phone: 205-254-2806

FAX: 205-254-2926


MOCA is primarily concerned with acting as a liaison between the citizens of Birmingham, the Office of Mayor and City Services. If you have an issue that needs addressing, especially where a City Department is involved, MOCA is ready to listen.

If you need assistance with a neighborhood issue or have a problem involving interaction with a City Department, please contact Don Lupo  or call 3-1-1.

Helpful Links:
311 Call Center
Neighborhood Associations-Coming Soon!