311 vs. 911

311 is for city services assistance, non law enforcement related.  Examples of when to dial 328-9311 are listed below.

• Dog complaints.
• Neighbor playing loud music.
• A tree has fallen in the road and it's blocking traffic.

911 is for emergencies only.  Examples of when to dial 911 are listed below.

• Someone stopped breathing and can't be revived.
• Someone has been shot.
• Car has been stolen.