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| Communications (205) 250-7575 (For Emergencies call 911) |
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Fire Communications is the first step in the mitigation of an emergency incident. Generally, a Public Safety Dispatcher is the public's first contact during an emergency. It is our responsibility to obtain all the pertinent information required to dispatch the correct response to each incident in a timely manner.
Fire Communications is also responsible for providing additional support services as requested by line and staff personnel. Additionally, Fire Communications constantly monitor the status of all emergency apparatus/equipment and personnel. Records are maintained on all responses to services, both emergency and non-emergency.
Advancement in technology has played a vital role in the operations of Fire Communications over the past few years. These advances have allowed Birmingham Fire and Rescue Service Communications Division: to capture, storage and access information in ways that were not available to us just a few short years ago. This is the result of the upgrade to our computer aid dispatch system, record management system, radio system and local area network system.
Fire Communications normal staffing is a Chief of Communications, seventeen (17) Public Safety Dispatcher II positions, five (5) Public Safety Dispatcher III positions, and one (1) Database Technician position.
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